PROD Portal is back up

Affected

PROD Portal

MonitoringNovember 03, 2026 at 10:40UTC
PROD Portal is back up. This incident was automatically resolved by Instatus monitoring.
We are currently running a workaround that bypasses hetzners loadbalancer outage.
UpdateNovember 03, 2026 at 10:19UTC
Our services are currently not reachable. The servers are running fine, but connection from the internet is currently cut off. but Hetzner is doing maintenance work on the load balancers which seems to cause more outage than planned
InvestigatingNovember 03, 2026 at 9:07UTC
PROD Portal is down at the moment. This incident was automatically created by Instatus monitoring.

AVILOO - PROD Portal is back up – Incident details